Want to jump start 2019? Get connected to HCSS Academy. This is a great resource and I always recommend watching first the video on using the Academy and then watching the excellent video done by Aaron Allshouse who a Team Leader at HCSS. I recommend watching the one he did first called “HeavyBid-Getting Started with HeavyBid User Administration”. Great subject and Aaron really covers all the areas of user admin well. A must see video for admins. Who is an admin? My opinion is this is not an IT person but it is someone on the estimating team. It does not have to be the chief estimator in fact if it was me I would put a younger person in charge of this and also make he or she responsible for maintaining the user administration. And welcome to 2019!